Privacy Policy

Version 1.0.0

July 19, 2026

This Privacy Policy outlines how Xarrvo collects, uses, stores, discloses and protects your personal information when you use our products, services or website. By using any Xarrvo product or service, you agree to this Privacy Policy in addition to our Terms & Conditions and other applicable policies.

1. Information We Collect

We may collect personal information including, but not limited to:

Full name.
Business name.
Email address.
Phone number.
Billing and payment information.
Physical or postal address.
Website information.
Domain names.
Account login information.
Support requests and communications.
IP address.
Browser and device information.
Usage and analytics data.

We only collect information that is reasonably necessary to provide our products and services.

2. How We Collect Information

We may collect information when you:

Create an account.
Purchase a product or service.
Submit a contact form.
Request support.
Communicate with us by email or other channels.
Visit our website.
Use our products and services.
Interact with cookies or analytics technologies.

Some information may also be collected automatically through our website and third-party services.

3. How We Use Your Information

We use your information to:

Provide and manage our products and services.
Process payments.
Create and manage customer accounts.
Deliver customer support.
Respond to enquiries.
Improve our website and services.
Monitor platform performance and security.
Detect fraud or abuse.
Communicate important service updates.
Comply with legal obligations.

We do not sell your personal information to third parties.

4. Sharing Your Information

Xarrvo may share personal information where reasonably necessary to provide our services.

This may include sharing information with:

Payment providers.
Domain registrars.
Cloud hosting providers.
Microsoft and other software providers.
Security and infrastructure providers.
Analytics providers.
Customer support platforms.
Professional advisers where required.
Government or regulatory authorities where legally required.

We only share information necessary for the provision of the relevant service.

5. Contractors and Third-Party Service Providers

From time to time, Xarrvo may engage trusted contractors, freelancers or third-party service providers to assist in delivering our products and services.

These individuals or organisations may perform services including, but not limited to:

Website design and development.
Software development.
Technical support.
Search Engine Optimisation (SEO).
Graphic design.
Content creation.
Digital marketing.
System administration.
Customer support.

Where contractors require access to customer information in order to perform their work, Xarrvo takes reasonable steps to ensure they only access information necessary to perform the requested services and that they handle such information confidentially and in accordance with applicable privacy laws.

6. Data Security

Xarrvo takes reasonable administrative, technical and physical measures to protect personal information against unauthorised access, disclosure, alteration or destruction.

While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services.
Comply with legal obligations.
Resolve disputes.
Enforce our agreements.

Where information is no longer required, it may be securely deleted or anonymised.

8. Your Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information where permitted by law.
Withdraw consent where applicable.
Lodge a complaint regarding the handling of your personal information.

Some requests may be limited where we are legally required to retain certain information.

9. Third-Party Websites

Our website or services may contain links to third-party websites or services.

Xarrvo is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

10. Changes to this Privacy Policy

Xarrvo reserves the right to amend or update this Privacy Policy at any time. Any changes become effective immediately upon publication on our website unless otherwise stated.