Terms & Conditions

Effective Date: 22/06/2025

Company Name: XARRVO PTY LTD

Jurisdiction: Queensland, Australia

1. Acceptance of Terms

By using any services provided by XARRVO PTY LTD ("Xarrvo", "we", "our", "us"), including but not limited to website design, mobile app design, hosting, and digital marketing, you (“Client”, “you”, “your”) agree to be bound by these Terms & Conditions, along with our Privacy Policy, Earnings Disclaimer, Refund Policy, and Affiliate Policy.

2. Services Provided

Xarrvo offers the following services:

- Website Design & Development

- Mobile App Design

- Web Hosting & Email Hosting

- Digital Marketing Services

3. Payment Terms

All invoices are due by the due date stated. Unpaid services may be suspended or terminated.

- Hosting, Domain & Email: Failure to pay will result in suspension of those services.

- Project Work: Will be paused if payment is not received on time.

- No Lock-In Contracts: Clients can cancel any time. However, invoices already issued (except for Domain and Hosting Services) must be paid in full.

- We recommend cancellation be requested 14 days before the end of the billing cycle to avoid charges for the next month.

4. Service Availability & Downtime

While we aim for 99.99% uptime, Xarrvo is not liable for any downtime caused by third-party issues, technical problems, or maintenance.
Scheduled maintenance may cause brief service interruptions. We’ll aim to perform these during off-peak hours.

5. Suspension of Services

We reserve the right to suspend, restrict, or terminate services without notice in the following cases:

- Non-payment

- Breach of our policies

- Use of illegal or infringing content

- Violation of our Acceptable Use or DMCA Policy

6. Marketing Services Disclaimer

Digital marketing results vary depending on many factors including your product, service, and landing page.
Xarrvo does not guarantee specific results. We are not liable for any business losses due to underperformance.

7. Intellectual Property & Copyright

All custom work becomes your intellectual property upon full payment.
You must only supply content you own or are licensed to use.
Websites in breach of copyright or hosting illegal content will be suspended.

To report abuse or DMCA concerns, use:
https://xarrvo.com/report-abuse-dmca/

8. Termination & Cancellation

Clients may cancel services at any time.
We recommend providing 14 days’ notice prior to the end of the billing cycle.
Outstanding invoices must be paid prior to cancellation.
Invoices already issued are payable regardless of cancellation date, except for Domain or Hosting Services.

9. Policy Agreement

By using our services, you agree to the following additional policies:

- Privacy Policy: https://xarrvo.com/privacy-policy/

- Earnings Disclaimer: https://xarrvo.com/earnings-disclaimer/

- Refund Policy: https://xarrvo.com/refund-policy/

- Affiliate Policy: https://xarrvo.com/affiliate-policy/

10. Limitation of Liability

Xarrvo shall not be liable for direct, indirect, incidental, or consequential damages including:

- Loss of business or profits

- Downtime

- Data loss

- Third-party service failure